1. Introduction

We understand that situations may change, and you might need to cancel your enrollment or subscription. This Cancellation Policy outlines the conditions under which cancellations are permitted, along with applicable refund terms. By using our services, you agree to this policy.

2. Course Enrollment Cancellation

Users can cancel their course enrollment within a specific timeframe, which will be mentioned at the time of purchase.

If cancellation is requested before the course starts, a full or partial refund may be issued as per our refund policy.

Once the course has started, cancellations may not be eligible for a refund unless explicitly stated in the course terms.

If users have accessed digital content, certificates, or course materials, refunds may not be applicable.

3. Subscription & Service Cancellation

If you have an ongoing subscription plan, you can cancel it anytime.

Upon cancellation, no further charges will be applied from the next billing cycle, but previously paid amounts are non-refundable.

If a service is purchased for a fixed period, early cancellation may not qualify for a refund unless specified in our policy.

4. Payment & Refund Policy

Refunds for eligible cancellations will be processed within 7-14 business days.

If the payment was made through credit/debit card, digital wallets, or other online methods, the refund will be issued via the same method.

Purchases made under special discounts, offers, or promotional deals may have different refund conditions.

We reserve the right to deny refunds in cases of fraudulent activity or misuse of our services.

5. Cancellation Process

Users can initiate a cancellation request by logging into their account and submitting a request through the cancellation section.

If users face any issues, they can contact our customer support team for assistance.

A confirmation email or notification will be sent once the cancellation is successfully processed.

6. Special Cases for Course Cancellation

If a course is canceled or discontinued by us, users will receive a full refund.In case of technical or administrative errors affecting course access, alternative solutions may be offered.

If a user purchases the wrong course by mistake, refund eligibility will be determined as per our policies.

7. Third-Party Services Cancellation

If services are provided via third-party platforms, cancellation and refund policies of that provider will apply.

For cancellations related to third-party payment gateways or services, users may need to directly contact the respective provider.

8. Non-Refundable Cases

If a user has already accessed course materials or received a certification.

If a user violates platform policies, resulting in account suspension or termination.

If a user is unable to continue the course due to personal reasons.

9. Policy Updates

We may update this Cancellation Policy periodically. Any significant changes will be communicated via our website. Users are advised to review this policy from time to time.

10. Contact Us

For any queries regarding this Cancellation Policy, you can reach us through the following:

Email: [ignouroyalpublication@gmail.com]

Phone: [8398994490]

We prioritize transparency and user satisfaction and are always available to assist you